There are several reasons why Wyndham Rewards points earned could be missing from your Dine Out with Wyndham Rewards℠ account. The most common are:
- Points can take up to five days to appear in your Dine Out with Wyndham Rewards℠ account and one to two weeks to appear in your Wyndham Rewards® account.
- You did not use a credit or debit card linked to Dine Out with Wyndham Rewards℠ when you completed your transaction.
- If you're using your debit card, you didn’t swipe it like a credit card to earn points. If you used your PIN, the transaction goes directly to your bank and not the credit card companies that we’re linked with (Visa®, Mastercard®, Discover®, and American Express®). Like all reward programs, we can only track your qualified restaurant visits through credit card transactions, not bank transactions.
- You linked your credit or debit card and immediately tried to use it for Dine Out with Wyndham Rewards℠. Once you link your card, it usually takes about 24 hours to register in our system.
- You dined on a blackout day, when the restaurant is not offering rewards. (Consult the restaurant’s details page for more information.)
- You dined at a restaurant that left the Dine Out with Wyndham Rewards℠ program prior to the date you visited.
- The restaurant you visited changed their credit card process, and we were not able to connect your visit to the reward. Once we’re aware of this issue, we can correct the problem.
- If the restaurant visited is one of our national brands or franchises, the business may not have added that specific location to Dine Out with Wyndham Rewards℠.
Are you missing points? If your transaction was completed within the past ninety (90) days, please fill out the missing reward form. Unfortunately, we are only able to credit points for transactions occurring in the past ninety (90) days.